

B-COM in Business Process Management at Bishop Heber College


Tiruchirappalli, Tamil Nadu
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About the Specialization
What is Business Process Management at Bishop Heber College Tiruchirappalli?
This Business Process Management (BPM) program at Bishop Heber College focuses on equipping students with expertise in optimizing business operations for efficiency and effectiveness. In the Indian context, where digital transformation and operational excellence are paramount for businesses across sectors, this specialization is highly relevant. It differentiates itself by integrating core commerce principles with cutting-edge BPM methodologies and technologies, preparing graduates for the dynamic demands of the modern Indian corporate landscape.
Who Should Apply?
This program is ideal for fresh graduates from commerce backgrounds seeking entry into consulting, operations, or IT-enabled services roles. It also benefits working professionals looking to upskill in process improvement, automation, or digital transformation within their organizations. Career changers transitioning into business analysis or project management will find the structured curriculum beneficial. Prior analytical aptitude and a keen interest in business optimization are advantageous prerequisites for success in this domain.
Why Choose This Course?
Graduates of this program can expect diverse India-specific career paths, including Business Process Analyst, Process Consultant, Operations Manager, and ERP Consultant. Entry-level salaries typically range from INR 3-5 LPA, growing significantly with experience to INR 8-15+ LPA for mid-level roles in Indian companies and MNCs. Growth trajectories often lead to roles in process excellence, digital transformation, and strategic management. The program aligns well with certifications such as Lean Six Sigma, which are highly valued in the Indian job market.

Student Success Practices
Foundation Stage
Build Strong Accounting and Management Fundamentals- (Semester 1-2)
Focus diligently on core subjects like Financial Accounting and Principles of Management. Actively participate in class, solve practice problems, and form study groups to clarify concepts. A strong base in these areas is crucial for understanding advanced commerce and BPM concepts later on.
Tools & Resources
Textbooks, Online accounting tutorials, Management case studies
Career Connection
Solid financial and management understanding is a prerequisite for any business role and essential for comprehending business processes, making you a strong candidate for entry-level positions.
Enhance Business Communication Skills- (Semester 1-2)
Actively engage in all English and Language courses. Practice public speaking, report writing, and email etiquette. Join college clubs focused on communication or debate to refine your verbal and written expression, a vital skill for presenting process improvements.
Tools & Resources
Toastmasters International (local chapters), Grammarly, Presentation software
Career Connection
Effective communication is paramount for a BPM professional to articulate findings, proposals, and training, boosting your interview performance and workplace influence.
Develop Basic Software Proficiency- (Semester 1-2)
Utilize the ''''Fundamentals of Computer Applications'''' skill-based elective to gain hands-on experience with MS Office Suite (Excel, Word, PowerPoint). Explore online tutorials for additional practice. Early familiarity with these tools will aid in data handling and professional documentation.
Tools & Resources
Microsoft Office Suite, YouTube tutorials for Excel functions, Online typing practice tools
Career Connection
Most business roles require proficiency in office productivity tools. Mastering them early makes you more efficient and attractive to potential employers.
Intermediate Stage
Master Business Process Modeling Notations- (Semester 3-4)
Beyond theoretical understanding, gain practical experience with BPMN (Business Process Model and Notation) using dedicated software. Replicate case study processes and model real-world business scenarios to solidify your analytical and modeling skills.
Tools & Resources
Bizagi Modeler (free version), Lucidchart, Online BPMN tutorials
Career Connection
Proficiency in BPMN is a core skill for Business Process Analysts and Consultants, directly impacting your ability to secure specialized roles in Indian companies.
Seek Industry Exposure through Internships/Mini-Projects- (Semester 3-5 (during breaks))
Look for summer internships or engage in college-led mini-projects related to process analysis, market research, or data entry in local businesses. This hands-on experience provides context to classroom learning and builds a professional network.
Tools & Resources
College placement cell, LinkedIn, Internshala for Indian internships
Career Connection
Practical experience is highly valued in India. It demonstrates initiative, applies theoretical knowledge, and often leads to pre-placement offers or strong references.
Participate in Business Competitions and Workshops- (Semester 3-5)
Join college teams for inter-collegiate business quizzes, case study competitions, or workshops on ERP, SCM, or data analytics. These activities foster critical thinking, teamwork, and expose you to diverse business challenges, preparing you for the competitive job market.
Tools & Resources
College clubs, Industry events (e.g., NASSCOM, CII youth forums), Online learning platforms like Coursera/edX for specialized courses
Career Connection
Showcasing competitive spirit and practical skill application sets you apart during placements and helps develop soft skills essential for leadership.
Advanced Stage
Develop Proficiency in Automation Tools and ERP Systems- (Semester 5-6)
Focus on understanding and hands-on application of concepts learned in ''''Business Process Automation'''' and ''''ERP''''. Seek out free trials or student versions of RPA tools (e.g., UiPath Community Edition) or familiarise yourself with common ERP interfaces like SAP (through learning modules).
Tools & Resources
UiPath Community Edition, SAP Learning Hub (student access), Salesforce Trailhead
Career Connection
Expertise in automation and ERP systems is critical for modern BPM roles in India, making you highly employable for digital transformation and enterprise systems implementation positions.
Undertake a Comprehensive Capstone Project- (Semester 6)
Choose a final year project that involves analyzing, redesigning, or automating a real-world business process (ideally from a local SME or an internal college process). Apply all learned BPM methodologies, tools, and analytics for a tangible outcome.
Tools & Resources
Project management software (Trello, Asana), Statistical software (R, Python libraries), BPM simulation tools
Career Connection
A well-executed project demonstrates your end-to-end capabilities, serving as a powerful portfolio piece during placement interviews and showcasing your problem-solving abilities to Indian recruiters.
Focus on Interview Preparation and Networking- (Semester 5-6)
Dedicate time to mock interviews, resume refinement, and building a professional online presence (e.g., LinkedIn). Network with alumni and industry professionals through college events or online platforms to explore career opportunities and gain insights into current industry trends in India.
Tools & Resources
LinkedIn, Mock interview platforms, Career guidance workshops by the college
Career Connection
Strategic interview preparation and a strong professional network are vital for navigating the competitive Indian job market and securing desirable positions post-graduation.
Program Structure and Curriculum
Eligibility:
- A pass in Higher Secondary Examination (+2) or its equivalent, with Commerce, Accountancy, Economics, Computer Science, or Business Mathematics as one of the subjects.
Duration: 3 years / 6 semesters
Credits: 128 Credits
Assessment: Internal: 25%, External: 75%
Semester-wise Curriculum Table
Semester 1
| Subject Code | Subject Name | Subject Type | Credits | Key Topics |
|---|---|---|---|---|
| L22TM1L1 | Tamil / Hindi / French - I | Language Course | 3 | Modern Literature, Grammar, Short Story Writing, Translation, Communication Skills |
| E22GE1L1 | English - I | English Course | 3 | Poetry Analysis, Prose Reading, Grammar and Usage, Paragraph Writing, Vocabulary Building |
| U22CO1CC1 | Principles of Management | Core Course | 4 | Nature and Scope of Management, Planning and Decision Making, Organizing and Departmentation, Staffing and Motivation, Controlling and Coordination |
| U22CO1CC2 | Financial Accounting | Core Course | 4 | Accounting Principles, Journal and Ledger, Trial Balance, Final Accounts, Errors and Rectification |
| U22MA1AC1 | Business Statistics | Allied Course | 4 | Introduction to Statistics, Measures of Central Tendency, Measures of Dispersion, Correlation and Regression, Index Numbers |
| U22VE1VE1 | Value Education - I | Value Education | 2 | Human Values, Ethics in Life, Social Responsibility, Personal Development, Cultural Harmony |
Semester 2
| Subject Code | Subject Name | Subject Type | Credits | Key Topics |
|---|---|---|---|---|
| L22TM2L2 | Tamil / Hindi / French - II | Language Course | 3 | Literary Forms, Dramatic Works, Grammar Advanced, Official Letter Writing, Translation Practice |
| E22GE2L2 | English - II | English Course | 3 | Literary Criticism, One-Act Plays, Report Writing, Resume Preparation, Interview Skills |
| U22CO2CC3 | Marketing | Core Course | 4 | Nature and Scope of Marketing, Marketing Environment, Product Life Cycle, Pricing Strategies, Promotion and Distribution |
| U22CO2CC4 | Advanced Financial Accounting | Core Course | 4 | Partnership Accounts, Company Accounts, Issue of Shares and Debentures, Liquidation of Companies, Branch Accounting |
| U22CO2AC2 | Modern Banking | Allied Course | 4 | Commercial Banks, Central Bank Functions, e-Banking, Credit Instruments, Customer Service in Banks |
| U22ES2ES1 | Environmental Studies | Environmental Studies | 2 | Ecology and Ecosystems, Pollution Types, Natural Resources, Biodiversity, Environmental Management |
Semester 3
| Subject Code | Subject Name | Subject Type | Credits | Key Topics |
|---|---|---|---|---|
| U22CO3CC5 | Financial Management | Core Course | 4 | Objectives of Financial Management, Capital Budgeting, Working Capital Management, Cost of Capital, Dividend Policy |
| U22BP3CC6 | Fundamentals of Business Process Management | Core Course | 4 | Introduction to BPM, BPM Life Cycle, Process Modeling, Process Analysis, Process Improvement Methodologies |
| U22CO3CC7 | Company Law | Core Course | 4 | Types of Companies, Memorandum and Articles of Association, Shares and Share Capital, Directors and Meetings, Winding Up of Companies |
| U22CO3AC3 | Business Economics | Allied Course | 4 | Demand and Supply Analysis, Production and Cost Analysis, Market Structures, National Income, Business Cycles |
| U22BP3SE1 | Fundamentals of Computer Applications | Skill Based Elective | 2 | Operating Systems, MS Word, MS Excel, MS PowerPoint, Internet Basics |
| U22SS3SS1 | Soft Skills - I | Soft Skills | 2 | Communication Skills, Listening Skills, Interpersonal Skills, Teamwork, Self-Management |
Semester 4
| Subject Code | Subject Name | Subject Type | Credits | Key Topics |
|---|---|---|---|---|
| U22CO4CC8 | Cost Accounting | Core Course | 4 | Elements of Cost, Cost Sheet Preparation, Job Costing, Process Costing, Budgetary Control |
| U22BP4CC9 | Business Process Modeling and Analysis | Core Course | 4 | BPMN Notation, Process Discovery, Process Metrics, Root Cause Analysis, Simulation and Optimization |
| U22BP4CC10 | E-Commerce | Core Course | 4 | E-Commerce Models, Online Payment Systems, Digital Marketing, E-Security, Legal Aspects of E-Commerce |
| U22CO4AC4 | Auditing | Allied Course | 4 | Principles of Auditing, Internal Control, Vouching and Verification, Company Audit, Auditor''''s Report |
| U22BP4SE2 | Web Designing | Skill Based Elective | 2 | HTML Fundamentals, CSS Styling, JavaScript Basics, Web Page Layout, Introduction to Content Management Systems |
| U22SS4SS2 | Soft Skills - II | Soft Skills | 2 | Critical Thinking, Problem Solving, Decision Making, Time Management, Emotional Intelligence |
Semester 5
| Subject Code | Subject Name | Subject Type | Credits | Key Topics |
|---|---|---|---|---|
| U22CO5CC11 | Entrepreneurial Development | Core Course | 4 | Concept of Entrepreneurship, Role of MSMEs, Business Plan Preparation, Sources of Finance, Government Policies for Entrepreneurs |
| U22BP5CC12 | Business Process Automation and Technologies | Core Course | 4 | RPA Introduction, BPM Suites, Workflow Automation Tools, AI and Machine Learning in BPM, Data Analytics for Process Improvement |
| U22BP5CC13 | Supply Chain Management | Core Course | 4 | SCM Fundamentals, Logistics Management, Inventory Management, Supplier Relationship Management, Supply Chain Optimization |
| U22CO5CC14 | Income Tax Law and Practice | Core Course | 4 | Basic Concepts of Income Tax, Income from Salaries, Income from House Property, Profits and Gains of Business or Profession, Computation of Total Income |
| U22BP5EL1A | Banking Operations | Elective Course | 4 | Deposit and Loan Products, Foreign Exchange Operations, Clearing and Settlement Systems, Risk Management in Banking, Legal Aspects of Banking |
| U22BP5EL2A | Operations Research | Elective Course | 4 | Linear Programming, Transportation Problem, Assignment Problem, Queuing Theory, Network Analysis |
Semester 6
| Subject Code | Subject Name | Subject Type | Credits | Key Topics |
|---|---|---|---|---|
| U22CO6CC15 | Management Accounting | Core Course | 4 | Nature and Scope of Management Accounting, Fund Flow Statement, Cash Flow Statement, Ratio Analysis, Marginal Costing and Break-Even Analysis |
| U22BP6CC16 | Enterprise Resource Planning | Core Course | 4 | Introduction to ERP, ERP Modules, ERP Implementation Strategies, Benefits and Challenges of ERP, Cloud ERP and Future Trends |
| U22BP6CC17 | Customer Relationship Management | Core Course | 4 | CRM Concepts and Objectives, Customer Lifetime Value, CRM Technologies, Sales Force Automation, Customer Service Strategies |
| U22BP6CC18 | Business Analytics | Core Course | 4 | Introduction to Business Analytics, Descriptive Analytics, Predictive Analytics, Prescriptive Analytics, Big Data Concepts |
| U22BP6EL3A | GST Law and Practice | Elective Course | 4 | Introduction to GST, Levy and Collection of GST, Input Tax Credit, GST Procedures, E-Way Bills and Returns |
| U22CO6PJ1 | Project | Project | 4 | Problem Identification, Research Methodology, Data Collection and Analysis, Report Writing, Presentation Skills |




