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B-VOC-TOURISM-HOSPITALITY-MANAGEMENT in General at Dayalbagh Educational Institute
Agra, Uttar Pradesh
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About the Specialization
What is General at Dayalbagh Educational Institute Agra?
This B.Voc. (Tourism & Hospitality Management) program at Dayalbagh Educational Institute focuses on equipping students with practical skills and theoretical knowledge for India''''s booming tourism sector. It covers diverse aspects from hotel operations to travel agency management, aligning with the country''''s growing demand for skilled professionals in this dynamic industry. The program emphasizes hands-on experience and cultural understanding.
Who Should Apply?
This program is ideal for 10+2 graduates with a keen interest in service-oriented careers and a passion for exploring diverse cultures. It suits individuals aspiring to work in hotels, resorts, travel agencies, airlines, or event management companies within India. It also benefits those looking to build entrepreneurial ventures in the hospitality domain.
Why Choose This Course?
Graduates can expect diverse career paths in India, including roles as front office executives, tour operators, event managers, or F&B supervisors. Entry-level salaries typically range from INR 2.5 to 4.5 lakhs annually, with significant growth potential. The program aligns with industry needs, fostering professionalism and customer service excellence.
Student Success Practices
Foundation Stage
Master Communication and Etiquette- (Semester 1-2)
Actively participate in communication skills classes, practice public speaking, and diligently learn professional etiquette required in the hospitality sector. Engage in role-playing scenarios for guest interaction.
Tools & Resources
Toastmasters International (local chapters), online etiquette courses, departmental workshops
Career Connection
Strong communication and impeccable etiquette are fundamental for client-facing roles in hotels, airlines, and travel agencies, enhancing first impressions and service delivery.
Build Foundational Computer Proficiency- (Semester 1-2)
Excel in MS-Office applications and basic internet usage, as these are critical for daily operations in tourism and hospitality. Practice creating professional documents, spreadsheets, and presentations.
Tools & Resources
Microsoft Office tutorials, online typing tests, basic e-commerce platforms for understanding
Career Connection
Essential for reservation systems, inventory management, guest database handling, and preparing reports, streamlining administrative tasks in any hospitality establishment.
Immerse in Local Tourism and Culture- (Semester 1-2)
Leverage field visits to local tourist spots and cultural heritage sites to gain practical understanding of India''''s tourism products. Document observations and engage with guides and local communities.
Tools & Resources
Local tourism board websites, cultural organizations, travel blogs specific to Agra and Uttar Pradesh
Career Connection
Provides invaluable context for understanding guest expectations, developing appealing tour packages, and promoting India''''s rich cultural heritage to tourists.
Intermediate Stage
Seek Diverse Industrial Training- (Semester 3-5)
Actively pursue and complete industrial training or internships in various hospitality segments like hotels (front office, F&B), travel agencies, or event management companies. Focus on gaining hands-on experience.
Tools & Resources
College placement cell, LinkedIn, industry contacts, hospitality job portals
Career Connection
Bridges theoretical knowledge with practical skills, provides networking opportunities, and often leads to pre-placement offers, significantly boosting employability.
Develop Specialization Skills Early- (Semester 4-5)
Identify areas of interest (e.g., aviation, F&B, MICE) and take relevant electives seriously. Seek additional certifications or online courses related to chosen specialization.
Tools & Resources
NPTEL, Coursera (hospitality courses), industry-specific workshops, GDS training modules
Career Connection
Specialization enhances expertise, making you a more valuable candidate for specific roles like Air Ticketing Executive, F&B Manager, or Event Coordinator, aligning with specific industry demands.
Network with Industry Professionals- (Semester 3-5)
Attend industry events, seminars, and guest lectures. Connect with speakers and professionals on platforms like LinkedIn. Participate in college alumni networks to seek mentorship.
Tools & Resources
Industry association events (e.g., FHRAI, TAAI), LinkedIn, college alumni groups
Career Connection
Builds a professional network crucial for job referrals, insights into industry trends, and long-term career growth in India''''s competitive market.
Advanced Stage
Conduct Impactful Major Project/Dissertation- (Semester 6)
Undertake a comprehensive research project or dissertation on a real-world tourism or hospitality problem. Focus on data collection, analysis, and presenting actionable solutions.
Tools & Resources
Research databases, statistical software (e.g., SPSS Basic), academic journals, faculty mentorship
Career Connection
Demonstrates problem-solving abilities, research skills, and industry knowledge to potential employers, which is highly valued for managerial and analytical roles.
Master Interview and Professional Grooming- (Semester 6)
Actively participate in mock interviews, workshops on resume building, and professional grooming sessions. Refine presentation skills and learn to articulate career aspirations clearly.
Tools & Resources
Career services cell, HR professionals for mock interviews, online resources for resume templates, professional mentors
Career Connection
Crucial for securing placements, as strong interview performance and a professional demeanor make a lasting positive impression on recruiters from hotels, airlines, and tourism companies.
Explore Entrepreneurial Opportunities- (Semester 6)
If interested in entrepreneurship, develop a detailed business plan for a tourism or hospitality venture. Explore startup incubation opportunities available at the institute or local ecosystem.
Tools & Resources
Entrepreneurship cell, government startup schemes (e.g., Startup India), business plan competitions
Career Connection
Equips students with the mindset and skills to become job creators rather than just job seekers, fostering innovation and contributing to the growth of India''''s tourism economy.
Program Structure and Curriculum
Eligibility:
- Passed 10+2 or equivalent examination with a minimum of 50% marks.
Duration: 3 years / 6 semesters
Credits: 122 Credits
Assessment: Internal: 30%, External: 70%
Semester-wise Curriculum Table
Semester 1
| Subject Code | Subject Name | Subject Type | Credits | Key Topics |
|---|---|---|---|---|
| VOT 101 | Communication Skills | Core | 4 | Language as a tool of communication, Listening, Speaking, Reading, Writing skills, Business Correspondence, Presentation skills, Non-verbal communication |
| VOT 102 | Basics of Tourism & Hospitality | Core | 4 | Introduction to Tourism, Types and forms of Tourism, Components of Tourism industry, Introduction to Hospitality industry, Structure of Hospitality management |
| VOT 103 | Fundamentals of Computer & Applications | Core | 4 | Computer Fundamentals, Operating System basics, MS-Office Suite, Internet & E-commerce, Data Security and Privacy |
| VOT 104 P | Computer Applications Lab | Lab | 2 | MS-Word document creation, MS-Excel data management, MS-PowerPoint presentations, Internet navigation and search, Emailing and online communication |
| VOT 105 P | Practical Training & Field Visit | Practical/Field Visit | 4 | Field visits to tourist attractions, Hospitality establishment observation, Practical assignments and reports, Understanding tourism infrastructure, Basic industry exposure |
| VOT 106 | Introduction to Indian Culture & Heritage | Interdisciplinary Core | 2 | Ancient Indian History, Indian Art and Architecture, Philosophy and Religions of India, Indian Society and Traditions, Cultural Heritage sites |
Semester 2
| Subject Code | Subject Name | Subject Type | Credits | Key Topics |
|---|---|---|---|---|
| VOT 201 | Principles of Management | Core | 4 | Introduction to Management concepts, Planning and Decision Making, Organizing and Staffing, Directing and Leading, Controlling and Evaluation |
| VOT 202 | Tourism Products of India | Core | 4 | Natural Tourism Products (Mountains, Beaches), Cultural Tourism Products (Monuments, Fairs), Religious Tourism (Pilgrimage sites), Adventure and Wildlife Tourism, Medical and Wellness Tourism |
| VOT 203 | Hotel Operations | Core | 4 | Introduction to Hotel Industry, Front Office Operations, Housekeeping Operations, Food & Beverage Services, Kitchen Operations and Management |
| VOT 204 P | Food & Beverage Service Lab | Lab | 2 | Basic Table Setting and Layouts, Menu Planning and Design, Serving Techniques and Etiquette, Bar Operations and Mixology basics, Guest service procedures |
| VOT 205 P | Hospitality Skill Development | Practical | 4 | Role-playing guest interactions, Effective communication practice, Handling guest complaints, Teamwork and collaboration, Problem-solving in hospitality scenarios |
| VOT 206 | Environmental Studies | Interdisciplinary Core | 2 | Natural Resources and their conservation, Ecosystems and Biodiversity, Environmental Pollution and control, Social Issues and the Environment, Human Population and Environment |
Semester 3
| Subject Code | Subject Name | Subject Type | Credits | Key Topics |
|---|---|---|---|---|
| VOT 301 | Destination Management | Core | 4 | Concept of Destination Management, Destination Planning and Development, Destination Marketing strategies, Sustainable Tourism Practices, Crisis Management in Tourism |
| VOT 302 | Travel Agency & Tour Operations | Core | 4 | Travel Agency Business models, Tour Package Development, Tour Operations and logistics, Itinerary Planning and costing, Marketing and Sales for travel |
| VOT 303 | Aviation & Airport Management | Core | 4 | Air Transport Industry overview, Airport Operations and services, Airline Services and ticketing, Baggage Handling procedures, Safety & Security in Aviation |
| VOT 304 P | Front Office Operations Lab | Lab | 2 | Check-in and Check-out procedures, Reservation systems practice, Guest relations and handling, Billing and accounting basics, Bell Desk and concierge services |
| VOT 305 P | Industrial Training/Internship | Internship | 4 | On-the-job training in industry, Practical application of skills, Industry work culture experience, Internship report writing, Professional skill development |
| VOT 306 | Entrepreneurship Development | Interdisciplinary Core | 2 | Concept of Entrepreneurship, Entrepreneurial Process steps, Business Plan development, Sources of Finance for startups, Government Policies for entrepreneurs |
Semester 4
| Subject Code | Subject Name | Subject Type | Credits | Key Topics |
|---|---|---|---|---|
| VOT 401 | Food & Beverage Management | Core | 4 | F&B Industry structure, Restaurant Management techniques, Menu Engineering and design, Cost Control in F&B, Hygiene & Sanitation standards |
| VOT 402 | Human Resource Management in Tourism & Hospitality | Core | 4 | HRM Introduction in Hospitality, Recruitment & Selection processes, Training & Development programs, Performance Appraisal methods, Compensation & Benefits management |
| VOT 403 | Tourism Marketing & Sales | Core | 4 | Marketing Principles for Tourism, Tourism Marketing Mix (7 Ps), Market Segmentation & Targeting, Branding in Tourism, Digital Marketing for Tourism |
| VOT 404 P | Housekeeping Operations Lab | Lab | 2 | Room cleaning and maintenance, Linen management and laundry, Pest control and hygiene, Lost & Found procedures, Public area cleaning |
| VOT 405 P | Project Work/Case Study | Project | 4 | Research methodology basics, Data collection and analysis, Report writing and documentation, Presentation skills development, Case study analysis techniques |
| VOT 406 | Indian Economy | Interdisciplinary Core | 2 | Basic Concepts of Economy, Indian Economic Structure, Economic Reforms in India, Role of Agriculture, Industry & Services, Poverty & Unemployment in India |
Semester 5
| Subject Code | Subject Name | Subject Type | Credits | Key Topics |
|---|---|---|---|---|
| VOT 501 | Event Management | Core | 4 | Event Planning Process, Event Marketing and promotion, Sponsorship and fundraising, Logistics and Operations, Risk Management in Events |
| VOT 502 | Accounting & Financial Management for T&H | Core | 4 | Financial Accounting Basics, Cost Accounting principles, Budgeting and Forecasting, Financial Statements analysis, Investment Decisions in Hospitality |
| VOT 503 | Cruise Line Management | Elective | 4 | Cruise Industry Overview, Cruise Operations and departments, Marketing and Sales for Cruises, Safety and Security on board, Guest Services and entertainment |
| VOT 504 | Air Ticketing & Fare Calculation | Elective | 4 | IATA Geography and codes, Air Fare Components and rules, Ticketing Software usage, Global Distribution System (GDS), Special Fares and discounts |
| VOT 503 P | Hotel Operations Lab | Lab (Elective I Lab) | 2 | Front office software simulation, Housekeeping procedures practice, F&B service simulations, Guest feedback management systems, Reservation and booking practice |
| VOT 504 P | Global Distribution System (GDS) Lab | Lab (Elective II Lab) | 2 | Amadeus/Galileo operations, Flight reservation procedures, Ticketing and E-ticket generation, Fare display and calculation, Itinerary creation and modification |
| VOT 505 P | Mini Project | Project | 4 | Industry problem identification, Research and data gathering, Solution design and proposal, Report submission and documentation, Presentation of findings |
| VOT 506 | Disaster Management | Interdisciplinary Core | 2 | Types of Disasters, Disaster Preparedness strategies, Mitigation and Response, Role of Agencies in Disaster Management, Post-disaster Rehabilitation |
Semester 6
| Subject Code | Subject Name | Subject Type | Credits | Key Topics |
|---|---|---|---|---|
| VOT 601 | Sustainable Tourism & Ecotourism | Core | 4 | Concept of Sustainable Tourism, Ecotourism Principles and Practices, Responsible Tourism initiatives, Environmental Impact Assessment, Policy and Planning for sustainable tourism |
| VOT 602 | Research Methodology & Project Planning | Core | 4 | Research Design and types, Data Collection Methods, Statistical Analysis techniques, Report Writing and referencing, Project Proposal development |
| VOT 603 | Digital Marketing for Tourism & Hospitality | Elective | 4 | Digital Marketing Basics, SEO/SEM strategies, Social Media Marketing, Content Marketing for travel, Email Marketing campaigns |
| VOT 604 | MICE Management | Elective | 4 | MICE Industry Overview, Conference Planning and execution, Exhibition Management strategies, Incentive Travel planning, Event Logistics and coordination |
| VOT 605 P | Dissertation/Major Project | Project | 8 | In-depth research on industry topic, Fieldwork and data analysis, Thesis writing and structuring, Viva-voce examination, Problem-solving and innovation |
| VOT 606 P | Personality Development & Grooming | Practical | 2 | Advanced Communication Skills, Body Language and Posture, Professional Etiquette and dress code, Interview Preparation techniques, Public Speaking and confidence building |
