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UG-DIPLOMA in Airlines Management at Shri Vishwakarma Skill University
Palwal, Haryana
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About the Specialization
What is Airlines Management at Shri Vishwakarma Skill University Palwal?
This Airlines Management program at Shri Vishwakarma Skill University focuses on equipping students with practical skills and knowledge essential for careers in the dynamic aviation industry. With India''''s rapidly expanding air travel market and infrastructure development, this program is designed to meet the growing demand for skilled professionals in various aviation roles. Its unique skill-based approach ensures industry readiness.
Who Should Apply?
This program is ideal for 10+2 graduates from any stream who possess a keen interest in the aviation sector and customer service roles. It is particularly suited for individuals seeking direct entry-level positions in airlines, airports, and related services, offering a robust foundation for a career in a high-growth Indian industry.
Why Choose This Course?
Graduates of this program can expect to secure India-specific career paths in airport operations, airline ticketing, ground handling, and customer service. Entry-level salaries typically range from INR 2.5 to 4 LPA, with significant growth trajectories in Indian and international carriers. The program provides a gateway to professional certifications in specific aviation domains.
Student Success Practices
Foundation Stage
Build Strong Communication and Service Fundamentals- (Semester 1-2)
Focus on developing professional English communication skills, both verbal and written, and understanding the core principles of customer service excellence, which are paramount in the aviation sector. Actively participate in role-playing exercises for passenger interaction and conflict resolution.
Tools & Resources
English language proficiency apps (e.g., Duolingo, Grammarly), public speaking clubs, customer service training modules, mock interview sessions
Career Connection
Strong communication and service skills are non-negotiable for roles in ticketing, ground staff, and cabin crew, directly impacting interview success and on-the-job performance.
Understand Airline Operations Basics- (Semester 1-2)
Gain a foundational understanding of how airlines function, their organizational structure, various departments, and fundamental business models. Supplement classroom learning with industry articles, news, and documentaries about the Indian aviation market.
Tools & Resources
Aviation industry journals, IATA basic guides, SVSU library resources, general business news portals (e.g., Economic Times, Livemint for aviation news)
Career Connection
A solid understanding of airline operations provides context for any role, making you a more informed and valuable entry-level professional.
Develop Digital Literacy for Aviation- (Semester 1-2)
Familiarize yourself with common office productivity tools (MS Office) and basic digital reservation systems (e.g., understanding the concept of GDS). Practice using these tools for presentations, data entry, and basic scheduling.
Tools & Resources
Microsoft Office Suite tutorials, online GDS demonstration videos (e.g., Amadeus/Galileo basic modules), basic computer proficiency tests
Career Connection
Digital literacy is crucial for all administrative, ticketing, and operational roles, enabling efficient work and adaptation to industry-specific software.
Intermediate Stage
Master Airport Operations & Safety Protocols- (Semester 3-4)
Delve deep into the intricacies of airport management, ground handling procedures, and critical safety and security regulations. Seek opportunities for airport visits (if facilitated by the university) or virtual tours to observe operations firsthand.
Tools & Resources
DGCA (Directorate General of Civil Aviation) guidelines, ICAO (International Civil Aviation Organization) safety standards, aviation security blogs, case studies on aviation incidents
Career Connection
Expertise in airport operations and safety is vital for roles in ground operations, security, and air traffic support, enhancing employability for key airport functions.
Gain Practical Knowledge in Ticketing & Fares- (Semester 3-4)
Learn the fundamentals of fare calculation, reservation systems, and global distribution systems (GDS). Actively engage in practical simulations or mock booking exercises to solidify understanding of ticketing procedures and international travel regulations.
Tools & Resources
Demo versions of GDS (Amadeus, Galileo, Sabre if available via college resources), IATA fare manuals (simplified versions), online travel agency platforms for comparative analysis
Career Connection
Proficiency in ticketing and fare calculation is a direct skill required for airline ticketing agents, travel agents, and reservation executives, leading to immediate job readiness.
Explore Air Cargo and Logistics- (Semester 3-4)
Understand the global air cargo supply chain, cargo handling procedures, customs regulations, and logistics management. Research India''''s role in global air freight and the specific requirements for different types of cargo.
Tools & Resources
Freight forwarding association websites, IATA cargo manuals, logistics management case studies, Indian customs website for air cargo regulations
Career Connection
This specialized knowledge opens doors to careers in air cargo operations, logistics companies, and freight forwarding agencies, a growing segment of the aviation industry.
Advanced Stage
Complete a Meaningful Internship- (Semester 6 (or late Semester 5))
Secure and actively participate in an internship with an airline, airport, or ground handling company. Focus on observing, learning, and contributing to real-world operations, documenting experiences, and building professional contacts.
Tools & Resources
SVSU career services, LinkedIn for networking, professional aviation forums, internship report templates
Career Connection
Internships are crucial for gaining practical experience, making industry connections, and often convert into pre-placement offers, significantly boosting job prospects.
Refine Interview & Placement Skills- (Semester 5-6)
Actively engage in resume building workshops, mock interviews, and group discussion practices tailored for the aviation industry. Research common interview questions for airline and airport roles and prepare specific answers demonstrating industry knowledge and soft skills.
Tools & Resources
SVSU placement cell, online interview preparation platforms, aviation industry news for current affairs, professional networking events
Career Connection
Polished interview and soft skills are essential for converting knowledge into a job offer, ensuring you stand out in competitive aviation recruitment drives.
Specialized Project Work & Portfolio Development- (Semester 5-6)
Undertake a project related to a specific aspect of airlines management (e.g., customer satisfaction analysis, operational efficiency, new route planning). Compile your internship report, project work, and any certifications into a professional portfolio.
Tools & Resources
Academic project guidelines, research databases, presentation software, portfolio builder websites
Career Connection
A strong project and a well-curated portfolio showcase your practical skills and analytical abilities to potential employers, especially for roles requiring problem-solving and critical thinking.
