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MBA in Healthcare Quality at Sri Ramachandra Institute of Higher Education and Research
Chennai, Tamil Nadu
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About the Specialization
What is Healthcare Quality at Sri Ramachandra Institute of Higher Education and Research Chennai?
This Healthcare Quality focused program, offered as part of the MBA in Hospital & Healthcare Management at Sri Ramachandra Institute of Higher Education and Research, Chennai, delves into the critical aspects of quality assurance, patient safety, and regulatory compliance within the Indian healthcare sector. It emphasizes strategic management and operational excellence specific to hospitals and healthcare organizations, addressing the escalating demand for skilled professionals who can navigate complex quality standards and improve service delivery in India''''s rapidly evolving healthcare landscape. The program is designed to create leaders capable of transforming healthcare outcomes.
Who Should Apply?
This program is ideal for medical and paramedical graduates, science graduates, and professionals with a basic degree looking to enter or advance within the dynamic Indian healthcare industry. It caters to fresh graduates seeking foundational knowledge in healthcare management and quality, as well as working professionals such as doctors, nurses, administrators, and allied health personnel aiming to upskill and take on leadership roles focused on quality improvement and operational efficiency. Aspirants with a passion for healthcare and a drive for excellence will find this program highly beneficial.
Why Choose This Course?
Graduates of this program can expect robust career paths in India''''s burgeoning healthcare sector, including roles as Quality Managers, Hospital Administrators, Healthcare Consultants, Patient Safety Officers, and Accreditation Coordinators in hospitals, clinics, and health-tech startups. Entry-level salaries typically range from INR 4-7 lakhs per annum, with experienced professionals earning INR 10-25 lakhs or more. The program prepares students for leadership roles focused on implementing national and international quality standards like NABH and JCI, crucial for professional growth and contributing to India''''s healthcare infrastructure.
Student Success Practices
Foundation Stage
Master Healthcare Management Fundamentals- (Semester 1-2)
Actively engage with core subjects like Principles of Management, Hospital Planning, and Health Economics. Form study groups to discuss complex topics, utilize university library resources for supplementary readings, and seek clarifications from faculty regularly to build a strong theoretical base essential for understanding healthcare quality principles.
Tools & Resources
University Library Databases, SRIHER Faculty Mentorship, Peer Study Groups
Career Connection
A solid grasp of foundational concepts is crucial for interpreting real-world healthcare scenarios and formulating effective quality improvement strategies in later stages, directly impacting your ability to innovate and lead.
Develop Strong Communication and Research Skills- (Semester 1-2)
Focus on enhancing managerial communication through presentations, report writing, and active participation in seminars. Pay close attention to Research Methodology and Biostatistics, applying statistical tools to small projects. Attend workshops on academic writing and presentation skills offered by the university.
Tools & Resources
Microsoft Office Suite, SPSS/R for Biostatistics, University Communication Workshops
Career Connection
Effective communication is paramount in healthcare for team collaboration and policy advocacy, while robust research skills enable data-driven decision-making, both highly valued in quality management roles.
Cultivate IT and Analytical Acumen- (Semester 1-2)
Beyond classroom learning in Fundamentals of IT in Healthcare, explore basic healthcare information systems (HIS) or electronic health records (EHR) platforms through online tutorials or university labs. Develop analytical thinking by solving case studies and quantitative problems, which are vital for understanding healthcare data and trends.
Tools & Resources
Online HIS/EHR Demos, Excel for data analysis, Case Study Competitions
Career Connection
Proficiency in healthcare IT and data analysis is increasingly essential for monitoring quality metrics, identifying areas for improvement, and leading digital transformation initiatives in hospitals.
Intermediate Stage
Engage with Quality Management and Accreditation Standards- (Semester 3)
Deeply immerse in subjects like Total Quality Management, Healthcare Accreditation and Regulation, and Patient Safety. Seek opportunities to visit accredited hospitals, interact with quality managers, and study NABH/JCI standards in detail. Consider attempting basic certification courses in quality management if available.
Tools & Resources
NABH/JCI Standards Documents, Quality Council of India (QCI) Resources, Healthcare facility visits
Career Connection
Direct engagement with quality standards and accreditation processes provides practical knowledge, making you a strong candidate for quality assurance and accreditation specialist roles.
Seek Practical Exposure through Summer Projects and Internships- (Semester 2 (Summer Break) and Semester 4 (Internship))
Proactively identify and secure a summer project or internship in a hospital or healthcare organization focusing on operations, quality, or patient safety. Apply classroom knowledge to real-world challenges, collect data, and contribute to an actual project. Network with professionals during this period.
Tools & Resources
SRIHER Placement Cell, Industry Contacts, Project Proposal Templates
Career Connection
Hands-on experience through internships is invaluable for understanding operational realities, building industry networks, and significantly boosts employability and relevance for quality-focused positions.
Develop Problem-Solving Skills through Case Studies and Simulations- (Semester 3)
Actively participate in case study analyses and simulations related to hospital operations, patient safety incidents, or ethical dilemmas. Work collaboratively to propose solutions, understanding the multidisciplinary nature of healthcare challenges. Engage in departmental seminars or workshops on critical thinking.
Tools & Resources
Harvard Business Review Case Studies (Healthcare), Simulated Hospital Scenarios, Team-based Projects
Career Connection
The ability to analyze complex problems and devise effective solutions is a core competency for any healthcare quality professional, directly impacting your ability to drive improvements and manage crises.
Advanced Stage
Undertake a Comprehensive Research or Institutional Project- (Semester 4)
Leverage the Internship/Institutional Project in Semester 4 to delve deep into a specific area of healthcare quality, patient safety, or operational excellence. Choose a topic with practical relevance, conduct thorough research, and propose actionable recommendations that could be implemented in a real healthcare setting.
Tools & Resources
Research Supervisors, Statistical Software, Industry Reports and Data
Career Connection
A high-quality institutional project demonstrates your ability to conduct independent research, solve complex problems, and contribute meaningfully to the field, making you highly attractive to employers for specialized roles.
Network Extensively and Seek Mentorship- (Semester 3-4)
Attend industry conferences, workshops, and webinars related to healthcare quality and management. Connect with alumni and senior professionals through LinkedIn or university events. Seek a mentor who can guide your career path and provide insights into the nuances of the Indian healthcare quality domain.
Tools & Resources
LinkedIn, Healthcare Conferences (e.g., AHPI), Alumni Association Events
Career Connection
Networking opens doors to job opportunities, provides industry insights, and helps in professional development, while mentorship can offer invaluable guidance for career advancement in a competitive field.
Prepare for Placements with Targeted Skill Refinement- (Semester 4)
Begin placement preparation early by refining your resume and cover letter, focusing on your healthcare quality specific skills and experiences. Practice mock interviews, including technical questions related to TQM, accreditation, and patient safety. Identify target hospitals or consulting firms and tailor your applications.
Tools & Resources
SRIHER Placement Cell Services, Online Interview Practice Platforms, Industry-specific Interview Guides
Career Connection
Strategic placement preparation ensures you can effectively articulate your skills and value proposition to potential employers, leading to successful career entry or advancement in the healthcare quality sector.
Program Structure and Curriculum
Eligibility:
- Any Degree with 50% marks from a recognized University.
Duration: 2 years (4 semesters)
Credits: 100 Credits
Assessment: Internal: 40%, External: 60%
Semester-wise Curriculum Table
Semester 1
| Subject Code | Subject Name | Subject Type | Credits | Key Topics |
|---|---|---|---|---|
| MHM101 | Principles of Management | Core | 4 | Introduction to Management, Planning and Decision Making, Organizing and Staffing, Directing and Controlling, Managerial Ethics |
| MHM102 | Hospital Planning and Infrastructure Management | Core | 4 | Hospital Planning Concepts, Infrastructure Design and Layout, Equipment and Technology Management, Facility Management and Maintenance, Green Hospital Concepts |
| MHM103 | Health Economics | Core | 4 | Introduction to Health Economics, Demand and Supply of Healthcare, Healthcare Financing Models, Health Insurance and Market, Economic Evaluation of Healthcare |
| MHM104 | Managerial Communication | Core | 3 | Communication Process and Barriers, Oral and Written Communication, Non-verbal Communication, Presentation Skills, Group Discussion and Interview Skills |
| MHM105 | Organisational Behaviour | Core | 4 | Fundamentals of Organizational Behaviour, Individual Behaviour and Personality, Group Dynamics and Team Building, Motivation and Leadership, Conflict Management and Change |
| MHM106 | Fundamentals of Information Technology in Healthcare | Core | 3 | Role of IT in Healthcare, Hospital Information Systems (HIS), Electronic Health Records (EHR), Telemedicine and e-Health, Data Security and Privacy |
| MHM107 | Seminar and Viva Voce | Core | 3 | Seminar Presentation, Report Writing Techniques, Discussion and Critical Analysis, Oral Examination Standards, Current Healthcare Trends |
Semester 2
| Subject Code | Subject Name | Subject Type | Credits | Key Topics |
|---|---|---|---|---|
| MHM201 | Human Resource Management in Healthcare | Core | 4 | HR Planning and Recruitment, Training and Development, Performance Management Systems, Compensation and Benefits, Labour Relations and Grievance Management |
| MHM202 | Marketing Management in Healthcare | Core | 4 | Marketing Concepts and Environment, Market Segmentation and Targeting, Healthcare Product and Service Development, Pricing and Promotion Strategies, Digital Marketing in Healthcare |
| MHM203 | Financial Management in Healthcare | Core | 4 | Financial Statements Analysis, Budgeting and Cost Control, Working Capital Management, Capital Budgeting Decisions, Revenue Cycle Management |
| MHM204 | Legal & Ethical Issues in Healthcare | Core | 4 | Medical Negligence and Malpractice, Consumer Protection Act, Medico-legal Cases, Biomedical Ethics, Patient Rights and Confidentiality |
| MHM205 | Quantitative Techniques for Management | Core | 3 | Probability and Statistical Distributions, Linear Programming, Decision Theory, Queuing Theory, Forecasting Techniques |
| MHM206 | Research Methodology & Biostatistics | Core | 3 | Research Design and Types, Data Collection Methods, Sampling Techniques, Hypothesis Testing, Correlation and Regression |
| MHM207 | Summer Project & Viva Voce | Core | 3 | Project Topic Selection, Methodology and Data Analysis, Report Writing and Structure, Presentation Skills, Oral Examination and Feedback |
Semester 3
| Subject Code | Subject Name | Subject Type | Credits | Key Topics |
|---|---|---|---|---|
| MHM301 | Operations Management in Healthcare | Core | 4 | Operations Strategy and Design, Process Flow and Analysis, Capacity Planning and Management, Inventory Control in Healthcare, Supply Chain Management |
| MHM302 | Total Quality Management in Healthcare | Core | 4 | Evolution of TQM, Quality Gurus and Principles, Quality Tools and Techniques (SPC, FMEA), Six Sigma Methodology, Quality Circles and Continuous Improvement |
| MHM303 | Management Information System | Core | 4 | MIS Concepts and Architecture, Decision Support Systems (DSS), Enterprise Resource Planning (ERP), Data Warehousing and Mining, Business Intelligence in Healthcare |
| MHM304 | Healthcare Accreditation and Regulation | Core | 4 | Accreditation Bodies (NABH, JCI), NABL Standards for Labs, Regulatory Framework in India, Quality Audits and Compliance, International Healthcare Standards |
| MHM305 | Patient Safety and Risk Management | Core | 3 | Fundamentals of Patient Safety, Medical Errors and Adverse Events, Risk Identification and Assessment, Risk Mitigation Strategies, Sentinel Event Analysis |
| MHM306 | Project Management in Healthcare | Core | 3 | Project Life Cycle, Project Planning and Scheduling (PERT/CPM), Resource Allocation and Management, Project Risk Management, Project Evaluation and Control |
| MHM307 | Comprehensive Viva Voce | Core | 3 | Overall Course Content Review, Industry Best Practices, Problem Solving Scenarios, Current Affairs in Healthcare, Oral Examination |
Semester 4
| Subject Code | Subject Name | Subject Type | Credits | Key Topics |
|---|---|---|---|---|
| MHM401 | Strategic Management in Healthcare | Core | 4 | Strategic Planning Process, Vision, Mission and Goals, SWOT and PESTLE Analysis, Porter''''s Five Forces, Strategy Implementation and Control |
| MHM402 | Quality Management Systems and Standards in Healthcare | Core | 4 | ISO 9001:2015 in Healthcare, Quality Manual and Procedures, Document Control and Records Management, Internal and External Audits, Management Review |
| MHM403 | Organisational Development and Change Management | Core | 4 | OD Interventions, Models of Change Management, Resistance to Change, Building a Learning Organization, Culture Change and Leadership |
| MHM404 | Disaster Management in Healthcare | Core | 3 | Disaster Cycle and Types, Hazard and Vulnerability Analysis, Emergency Preparedness Plans, Response and Recovery Operations, Hospital Disaster Management Plan |
| MHM405 | Internship/Institutional Project & Viva Voce | Core | 10 | Practical Application of Concepts, In-depth Research and Analysis, Comprehensive Project Report, Presentation of Findings, Oral Examination and Defence |
